Certified translations: an “essential” to relocation
As an employee immigration and relocation provider, certified translations are crucial to Jobbatical's services. “Certified translations are a huge requirement, we can't go around it,” shares Charlotte Gachon, Global Mobility Expert for France. Whether managing immigration in Spain, France, or Germany, Jobbatical's Global Mobility team shares how certified translations aren't just important — they're mandatory.
Muskan Kwatra, Global Mobility Agent for Germany, explains that immigration authorities will only accept a translation if it's accompanied by a certificate. “Even very accurate translations will not be accepted by authorities if they are not certified,” Charlotte adds. From birth certificates to university degrees, certified translations guarantee that documents meet local legal requirements, making them an indispensable step in the relocation process.
The importance of an integrated solution
Relocating employees to over 34 countries means Jobbatical's team handles a high volume of translations in a wide variety of languages. Centralizing all translation needs with one integrated partner simplifies the process, saving time for Jobbatical's team and resulting in a faster delivery for relocating employees.
“The number of languages they offer is huge. If we don't use a provider for certified translations, we're constantly manually searching for someone who can translate from Chinese, Russian, Brazilian Portuguese, or any other language. It's double the work. Not only do you have to find someone, you also have to request the translations. With this service, everything is included, which makes it a lot easier,” says Charlotte.
Translaze's integration with Jobbatical's platform allows Mobility Agents to request, quote, and receive certified translations directly within their work environment. “I just have to open a new conversation with a translator and send all the documents,” explains Ana Sánchez-Casas, Global Mobility Expert for Spain. “The fact that it's all done within the same framework makes the whole process a lot clearer and a lot more straightforward,” Charlotte adds.
When relocating employees previously used external translators, “it was very difficult for the agents to keep track of this step of the process because the translations were done externally,” shares Muskan. “Using Translaze, we're able to mediate the whole process, expedite it, or make adjustments according to the employee's need.”
Besides greater visibility into the status of certified translations, the reliability of this partnership brings Jobbatical agents peace of mind. “I know that when I send off that document, I will get the quote in the next few hours or the next day. Once I approve the quote, I know I'm getting the right certified translation,” says Charlotte.
“There's nothing for me to worry about, which is fantastic because, in the immigration process, there are 15 other things to think about, but translation is definitely not one of them with this partner.”
Fast, reliable, and cost-effective: a partnership for competitiveness
Speed plays a crucial role in employee mobility. As Charlotte highlights, “In immigration processes, everything's based on timelines. Having a partner who, the minute you send them the document, will get the quote and start the process makes a huge difference.”
This timeline sensitivity also applies to unexpected additional requests. “Even after you submit a visa or permit application, authorities can come back and ask for additional documents that will also need to be translated, sometimes urgently,” Charlotte explains. “Having the peace of mind of knowing that I have someone reliable to secure that translation — if absolutely needed, very quickly — is one less thing I have to think about.”
Jobbatical's team shares how Translaze has quickly provided urgent translations, even at odd hours. This flexibility allows Jobbatical to accommodate their clients, contributing to an “above-and-beyond” level of service.
Beyond speed, Jobbatical agents and their clients require quality translations. “Besides being really fast, Translaze translators have an excellent grasp of the specific requirements for immigration-related translations — they know exactly what the authorities want to receive,” says Ana.
Paired with a cost-effective solution, Translaze's speed and reliability contribute to the quality of Jobbatical's service, allowing them to offer a more comprehensive solution to their clients. “Clients are more than happy to delegate translations to us; it's great for their peace of mind,” says Charlotte. Muskan adds, “Our clients are very pleased as they feel like when they give us a relocation case, it is wholesomely taken care of. Their employees don't need to worry about handling these small processes or missing deadlines over them.”
Ultimately, Jobbatical's partnership with Translaze goes beyond a simplified process for certified translations. Through speed, quality, cost-effectiveness, and reliability, Translaze's services significantly add to Jobbatical's overall level of service and strengthen its competitive advantage in the global mobility market.
“Speed for me is huge, as it is for the talents, the clients, and the immigration processes. And with Translaze, I don't even have to think about it. I know it will usually get done within four to five working days, which is amazing for certified translations. The number of languages that they offer is huge and they have great flexibility.”
“Their efficiency and the fact that I don't have to think or worry about it because I know they will take care of it 100% is, I think, their best possible “advertisement.””
“I would surely recommend them. First of all, because of the convenience. I also think it's a very trustworthy service, (...) very convenient, with minimum formalities and steps involved.”
“They are fast and they are cheaper than others. (They have) an excellent grasp of the specific requirements for immigration-related translations. I would say they know exactly what the authorities want to receive.”